Privacy Policy

Last Updated: January 20, 2025

1. Introduction

Welcome to Sarah Mackay Coaching ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Personal Information

We may collect:

  • Name, email address, phone number

  • Billing information and payment details

  • Communication preferences

  • Coaching session notes and progress records

  • Information you provide in forms or surveys

2.2 Automatically Collected Information

  • Log data (IP address, browser type, pages visited)

  • Device information

  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

  • Provide and maintain our services

  • Process payments and transactions

  • Send administrative information

  • Respond to inquiries and provide customer support

  • Send marketing communications (with your consent)

  • Improve our services and user experience

  • Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information with:

  • Service providers who assist in our operations

  • Payment processors for billing purposes

  • Legal authorities when required by law

  • Professional advisers (lawyers, accountants, etc.)

We do not sell your personal information to third parties.

5. Your Rights Under CCPA

As a California resident, you have the right to:

  • Know what personal information we collect and how we use it

  • Request deletion of your personal information

  • Access your personal information

  • Opt-out of the sale of personal information

  • Non-discrimination for exercising your rights

To exercise these rights, contact us using the information in Section 9.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

7. Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the updated policy on our website.

9. Contact Information

If you have questions about this Privacy Policy or our practices, please contact Sarah Mackay Coaching

Cookies Policy

Last Updated: January 20, 2025

1. Introduction

This Cookies Policy explains how Sarah Mackay Coaching ("we," "our," or "us") uses cookies and similar technologies on our website. By using our website, you consent to the use of cookies in accordance with this policy.

2. What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help make websites work more efficiently and provide information to website owners.

3. Types of Cookies We Use

3.1 Essential Cookies

  • Purpose: Required for the website to function properly

  • Cannot be disabled

  • Examples: Session cookies, security cookies

  • Duration: Usually expire when you close your browser

3.2 Performance Cookies

  • Purpose: Help us understand how visitors use our website

  • Collect anonymous statistical data

  • Examples: Google Analytics cookies

  • Duration: Varying from session to persistent

3.3 Functionality Cookies

  • Purpose: Remember your preferences

  • Examples: Language settings, form information

  • Duration: Usually persist for a set period

3.4 Marketing Cookies

  • Purpose: Track visitors across websites

  • Used for targeted advertising

  • Examples: Social media cookies, advertising cookies

  • Duration: Usually persistent

4. Specific Cookies We Use

session_id - Essential - Maintains your session - Session

_ga - Performance - Google Analytics tracking - 2 years

lang_pref - Functionality - Stores language preference - 1 year

5. How to Control Cookies

5.1 Browser Settings

You can control cookies through your browser settings:

  • Chrome: Settings → Privacy and Security → Cookies

  • Firefox: Options → Privacy & Security → Cookies

  • Safari: Preferences → Privacy → Cookies

  • Edge: Settings → Privacy & Security → Cookies

5.2 Cookie Consent

  • You can adjust your cookie preferences using our cookie consent banner

  • Essential cookies cannot be disabled as they are required for website functionality

6. Third-Party Cookies

We may allow third-party services to place cookies:

  • Analytics providers (e.g., Google Analytics)

  • Social media platforms

  • Payment processors

  • Marketing services

These third parties have their own privacy and cookie policies.

7. Impact of Disabling Cookies

Disabling cookies may:

  • Affect website functionality

  • Prevent you from saving customized settings

  • Reduce personalization features

  • Limit certain interactive functions

8. Updates to This Policy

We may update this Cookies Policy periodically. Changes will be posted on this page with an updated revision date.

9. Contact Us

If you have questions about our use of cookies, please contact Sarah Mackay Coaching